{"id":2726,"date":"2024-03-07T12:21:03","date_gmt":"2024-03-07T12:21:03","guid":{"rendered":"https:\/\/bridged.media\/blog\/?p=2726"},"modified":"2025-07-04T09:40:08","modified_gmt":"2025-07-04T09:40:08","slug":"ai-publisher-playbook","status":"publish","type":"post","link":"https:\/\/www.bridged.media\/blog\/automate\/ai-publisher-playbook\/","title":{"rendered":"Publisher playbook: 3 steps to kickstart your AI strategy on a shoestring"},"content":{"rendered":"\r\n<p>The media industry is trying its best to adopt AI, with <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2022-08-22-gartner-survey-reveals-80-percent-of-executives-think-automation-can-be-applied-to-any-business-decision\" target=\"_blank\" rel=\"noopener\">80% of companies intending to invest in AI<\/a> in the immediate term.<\/p>\r\n\r\n\r\n\r\n<p>But how do you implement an AI strategy for media companies effectively, avoiding risks and huge investments? Reportedly the biggest blocker to adopting AI is lack of strategy, <a href=\"https:\/\/www.ftstrategies.com\/en-gb\/insights\/news-in-the-digital-age-a-future-with-ai\/\" target=\"_blank\" rel=\"noopener\">with 57% calling it out<\/a> according to a <em>Financial Times <\/em>publishers survey.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>In this blog, we look at why AI strategy is such a sticking point, and how you can kickstart your strategy with <a href=\"https:\/\/bridged.media\/\" target=\"_blank\" rel=\"noopener\">Bridged Media<\/a>\u2019s simple 3-step process. (Plus, a tip on how to begin your AI journey <a href=\"https:\/\/bridged.media\/pricing\" target=\"_blank\" rel=\"noopener\">for less than \u00a3250<\/a>.)<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-2745\" src=\"https:\/\/www.bridged.media\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-07-12.12.38.png\" alt=\"Bar chart showing the top blockers to implementation of AI strategy for media companies, with 57% citing lack of strategy, followed by technology (53%) and talent (40%).\" width=\"687\" height=\"323\" srcset=\"https:\/\/www.bridged.media\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-07-12.12.38.png 687w, https:\/\/www.bridged.media\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-07-12.12.38-300x141.png 300w, https:\/\/www.bridged.media\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-07-12.12.38-150x71.png 150w, https:\/\/www.bridged.media\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-07-12.12.38-450x212.png 450w\" sizes=\"(max-width: 687px) 100vw, 687px\" \/><\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>The AI strategy trap<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>The complex issues facing the media industries are actually quite simple: lack of money, lack of data and lack of skills. For instance, estimates suggest that <a href=\"https:\/\/www.ftstrategies.com\/en-gb\/insights\/news-in-the-digital-age-a-future-with-ai\/\" target=\"_blank\" rel=\"noopener\">90% of publishers can&#8217;t afford to build an AI prototype<\/a> themselves. And even if they did have the funds to build it, they lack real-world data to train and train the prototype\u2019s algorithms.<\/p>\r\n\r\n\r\n\r\n<p>Then there\u2019s the fact that, aside from international mega-publications backed by serious financial heft, most media companies lack any human resources specialised in AI tech and product management.<\/p>\r\n\r\n\r\n\r\n<p>Beyond that, the AI world is diverse, decentralised and, frankly, confusing. There is no real standardisation of AI use cases and it\u2019s often exceptionally difficult to predict and calculate a tangible ROI.<\/p>\r\n\r\n\r\n\r\n<p>That\u2019s why we wrote\u2014somewhat provocatively\u2014in <em>New Digital Age <\/em>that \u201c<a href=\"https:\/\/newdigitalage.co\/publishing\/media-businesses-dont-need-an-ai-strategy-they-need-the-right-tools\/\" target=\"_blank\" rel=\"noopener\">media businesses don\u2019t need an AI strategy, they need the right tools<\/a>\u201d. Clearly we don\u2019t mean you should ignore strategy altogether or sleepwalk into risk, but instead think about doing business better using simple and tangible tools.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>So, you want to test AI in your media company, but don\u2019t know where to start? Our AI experts at Bridged Media tend to approach these discussions in three stages.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Identify your use case<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>Before jumping into the AI solutions out there, first crystallise the problem you want to resolve. The chances are there\u2019s a particular bottleneck or use case to address, whether that\u2019s lacklustre performance on <a href=\"https:\/\/bridged.media\/blog\/propensity-modelling-what-is-it-and-how-can-it-drive-reader-revenue-for-media-companies\/(opens in a new tab)\" data-type=\"link\" data-id=\"https:\/\/bridged.media\/blog\/?p=2730\" target=\"_blank\" rel=\"noopener\">reader revenue<\/a>, poor user experience due to lack of <a href=\"https:\/\/bridged.media\/blog\/business-insider-has-nailed-its-content-personalisation-your-news-website-can-too\/(opens in a new tab)\" target=\"_blank\" rel=\"noopener\">content personalisation<\/a> or low <a href=\"https:\/\/bridged.media\/blog\/collecting-customers-how-media-companies-can-boost-email-subscriptions-with-ai\/(opens in a new tab)\" target=\"_blank\" rel=\"noopener\">newsletter subscriptions<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>Once you\u2019ve identified a use case to test, next define your KPIs. Here, you\u2019ll probably find yourself in familiar territory, with <a href=\"https:\/\/bridged.media\/case-studies\" target=\"_blank\" rel=\"noopener\">media organisations we work with<\/a> typically tracking engagement (such as bounce rates, session time and so on), as well as conversion\u00a0 (click-through rate, emails collected, etc) and churn or first-party data collection.<\/p>\r\n\r\n\r\n\r\n<p>Here, we can help you learn from others\u2019 examples to solve the use case you\u2019re targeting, for example:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Enhancing personalisation through recommendation engines which predict the next best action for a reader<\/li>\r\n\r\n\r\n\r\n<li>Processing data through AI-powered approaches like propensity modelling, visitor segmentation and insight generation<\/li>\r\n\r\n\r\n\r\n<li>Discovering patterns, especially those which require trawling large amounts of data and may be difficult for humans to conduct, as well as generating backlinks and automating social media<\/li>\r\n\r\n\r\n\r\n<li>Operating editorially, which could include anything from content generation through to simpler tasks like editing and tag generation<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>For example, UK-based news website <em>The Conversation<\/em> used Bridged Media to build a proprietary personalisation engine and conduct AI recirculation, achieving <a href=\"https:\/\/bridged.media\/case-studies\" target=\"_blank\" rel=\"noopener\">a 15 times increase in recirculation and a 35% increase in average sessions time per user<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>Completing step 1 will literally pay-off later on as organisations with clear goals see better financial returns and efficiency savings. The task also encourages some really healthy introspection across your company and should help you understand where AI can power your business model.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Decide whether to build or buy<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>There are two main ways to embed AI into your business: you can build it or buy it. I\u2019m guessing you may already have a knee-jerk response to the right path for your business, but there are some useful factors to consider.<\/p>\r\n\r\n\r\n\r\n<p>Think about your in-house resources, and ask if you already have or can recruit the skilled data scientists, engineers and domain experts needed to develop AI capabilities.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>For some larger businesses this is achievable, like the <em>Financial Times <\/em>which <a href=\"https:\/\/www.ftstrategies.com\/en-gb\/insights\/news-in-the-digital-age-a-future-with-ai\/\" target=\"_blank\" rel=\"noopener\">built propensity models to double its subscribers<\/a>, alongside acquiring AI-led companies to double its digital advertising business. But for small and medium-sized media companies this is unlikely, and for others it\u2019s simply not the right fit: <em>Cond\u00e9 Nast\u2019s<\/em> <a href=\"https:\/\/www.claranet.com\/uk\/case-studies\/conde-nast-creates-new-user-experience-using-aws-cloud-and-artificial-intelligence\" target=\"_blank\" rel=\"noopener\">personalised content, prediction engine and collected first-party data<\/a> is all from external vendors.<\/p>\r\n\r\n\r\n\r\n<p>When weighing-up build versus buy, also consider your time-to-market. How urgent is it for you to deploy any AI capabilities? Building is bespoke and tends to take longer, whereas buying from a vendor is faster\u2014just make sure you choose companies that give a quick way to pilot and test.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Pilot, measure and reiterate<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>So, you\u2019ve identified your use case and chosen whether to buy or build. Now it\u2019s time to pilot. Here\u2019s how you can ensure your pilot is successful:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Define your goal<\/strong>\u2014most digital publishers use KPIs for engagement (e.g. time spent, bounce rate, etc), personalisation (e.g. retention rate, percentage of sessions personalised, etc) and conversions (e.g. conversion rate, emails collected, etc)<\/li>\r\n\r\n\r\n\r\n<li><strong>Train your users<\/strong>\u2014think about what training is needed for your team. Do you need external help from a vendor?<\/li>\r\n\r\n\r\n\r\n<li><strong>Implement<\/strong>\u2014create some clear product management for your pilot. Ask yourself: who is accountable, consulted and informed throughout the implementation? Create milestones and track them in one place<\/li>\r\n\r\n\r\n\r\n<li><strong>Baseline<\/strong>\u2014before launching the pilot, establish baseline values for the selected KPIs using historical data. This provides a reference point for evaluating the pilot&#8217;s impact<\/li>\r\n\r\n\r\n\r\n<li><strong>Track in real-time<\/strong>\u2014use analytic tools to monitor KPIs in real time during the pilot<\/li>\r\n\r\n\r\n\r\n<li><strong>Analyse AI against human<\/strong>\u2014called comparative analysis, this means assessing the performance of AI-enabled content against non-AI content to gauge the effectiveness of the pilot<\/li>\r\n\r\n\r\n\r\n<li><strong>Repeat<\/strong>\u2014reiterate your approach to improve your results, and continue to test and learn<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Ready to kickstart your AI strategy?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>At Bridged Media our mission is to empower media companies to adopt AI in an easy and tangible way. Our no-code AI solutions can help you engage your audiences and monetise them. And did we mention adopting AI \u2018on a shoestring\u2019? You can <a href=\"https:\/\/bridged.media\/pricing\" target=\"_blank\" rel=\"noopener\">try one solution from \u00a3249<\/a>\u2014that\u2019s a no-code, box-fresh tool to use for 3 months on your website. <a href=\"https:\/\/bridged.media\/\" target=\"_blank\" rel=\"noopener\">See for yourself<\/a>.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>The media industry is trying its best to adopt AI, with 80% of companies intending to invest in AI in the immediate term. But how do you implement an AI strategy for media companies effectively, avoiding risks and huge investments? Reportedly the biggest blocker to adopting AI is lack of strategy, with 57% calling it<\/p>\n","protected":false},"author":1,"featured_media":4764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[43,92,44],"class_list":{"0":"post-2726","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-automate","8":"tag-news","9":"tag-product","10":"tag-sports"},"_links":{"self":[{"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/posts\/2726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/comments?post=2726"}],"version-history":[{"count":6,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/posts\/2726\/revisions"}],"predecessor-version":[{"id":4753,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/posts\/2726\/revisions\/4753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/media\/4764"}],"wp:attachment":[{"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/media?parent=2726"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/categories?post=2726"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bridged.media\/blog\/wp-json\/wp\/v2\/tags?post=2726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}